Managed IT support & MSP for SMBs

Your IT department, run for you

Your outsourced IT department: helpdesk, endpoints, servers, network, backups and baseline security — one per-seat plan, one number to call. No more vendor finger-pointing, no meter running while we help you.

An outsourced IT team at a flat per-seat price, with security included in every tier — not sold as an add-on.

Who it’s for

• SMBs of 10–100 seats with no in-house IT — replace slow, opaque IT outsourcing with a single, flat-priced partner.
• Teams leaving an hourly contractor — you never know what the next call will cost; here, the per-seat price is known in advance.
• Fast growth — employee onboarding and offboarding handled without friction.

What’s managed

• We manage: fleet monitoring and patching (RMM), multi-channel helpdesk, onboarding/offboarding and device management (MDM).
• We manage: endpoint backups, baseline antivirus/EDR, hardware and software inventory, and documentation.
• We manage: server and network management (per tier).
• You manage: hardware purchasing decisions and physical access.
• Shared: trade-offs and priorities, reviewed in your monthly report.

Features included

• FR + EN helpdesk, first reply within 1 business hour
• Device management (Windows, macOS, Linux) and user accounts
• Automated security updates and patching
• Continuous monitoring (uptime, disk, backups)
• Endpoint detection & response (EDR) included
• Employee onboarding and offboarding
• Hardware and software inventory kept current
• Monthly activity and security report a director can actually read
• On-site visits (per tier)

The Essential, Pro and Signature tiers, at a published per-seat price, are detailed in the table below. Minimum 5 seats; a per-server plan is also available.

Security included

Security is part of the plan, not a separate quote: every device we manage is hardened, patched and watched by our detection & response. If an incident occurs, we contain it and keep you informed in plain language — not a 3 a.m. alarm.

Frequently asked questions

Do you bill by the hour? No. It’s a per-seat fee, known in advance. No meter running while we help you, and no nasty surprise on the invoice.

Why per-seat, not hourly? So you know exactly what you pay each month — and never hesitate to pick up the phone for fear of the cost.

Will the switch disrupt my business? No: takeover is gradual, with no downtime, and you keep your access throughout. We start with a free assessment of your fleet.

Is security really included? Yes, on every device and in every tier. It’s one of our five pillars, not a paid add-on.

What if I want to add hosting or a website? Everything adds onto the same invoice and SLA. That’s the point of one partner: a single point of contact for your entire stack.