Managed IT support & MSP for SMBs
Your outsourced IT department: helpdesk, endpoints, servers, backups — one per-seat plan.
│ IN SERVICE
We manage · Kovant
- Multi-channel helpdesk (FR + EN)P01
- Fleet monitoring & patching (RMM)P02
- Device management (MDM)P03
- Endpoint backups & restoreP04
- Baseline antivirus / EDRP05
- Onboarding & offboardingP06
- Hardware & software inventoryP07
- Servers & network (per tier)P08
You manage · You
- P09Hardware purchasing decisions
- P10Physical access to premises
- P11Your people & your business decisions
Shared
- Trade-offs & priorities (reviewed in the monthly report)P12
We manage · Kovant
- Multi-channel helpdesk (FR + EN)P01
- Fleet monitoring & patching (RMM)P02
- Device management (MDM)P03
- Endpoint backups & restoreP04
- Baseline antivirus / EDRP05
- Onboarding & offboardingP06
- Hardware & software inventoryP07
- Servers & network (per tier)P08
You manage · You
- Hardware purchasing decisionsP09
- Physical access to premisesP10
- Your people & your business decisionsP11
Shared
Your IT department, run for you
An outsourced IT team at a flat per-seat price, with security included in every tier — not sold as an add-on. No more vendor finger-pointing, no meter running while we help you: one number to call, one invoice.
Who it’s for
- SMBs of 10–100 seats with no in-house IT — replace slow, opaque IT outsourcing with a single, flat-priced partner.
- Teams leaving an hourly contractor — you never know what the next call will cost; here, the per-seat price is known in advance.
- Fast growth — employee onboarding and offboarding handled without friction.
Features included
- FR + EN helpdesk, first reply within 1 business hour
- Device management (Windows, macOS, Linux) and user accounts
- Automated security updates and patching
- Continuous monitoring (uptime, disk, backups)
- Endpoint detection & response (EDR) included
- Employee onboarding and offboarding
- Hardware and software inventory kept current
- Monthly activity and security report a director can actually read
- Server and network managementpro
- On-site visitssignature
Security included
Frequently asked questions
Do you bill by the hour?
No. It's a per-seat fee, known in advance. No meter running while we help you, and no nasty surprise on the invoice.
Why per-seat, not hourly?
So you know exactly what you pay each month — and never hesitate to pick up the phone for fear of the cost.
Will the switch disrupt my business?
No: takeover is gradual, with no downtime, and you keep your access throughout. We start with a free assessment of your fleet.
Is security really included?
Yes, on every device and in every tier. It's one of our five pillars, not a paid add-on.
What if I want to add hosting or a website?
Everything adds onto the same invoice and SLA. That's the point of one partner: a single point of contact for your entire stack.
Go further
One partner for your entire stack
Pricing
Essential
€19/seat/mo
- Hosted in Europe
- Daily backups
- Email support
Pro
€35/seat/mo
- Everything in Essentiel, plus:
- Priority support
- Proactive monitoring
Signature
€59/seat/mo
- Everything in Pro, plus:
- Fully managed
- SLA & on-call